Hold baggage regulations

To avoid any unpleasant surprises when you check in your baggage, it's important to be familiar with your airline's regulations on hold baggage. Whether it's the dimensions, weight or items to be excluded from your suitcase, all this information is essential for a worry-free journey. AdopteUnParking, your car park comparator, gives you all the information you need to prepare your hold baggage properly.

What are the rules for checked baggage?

For a worry-free journey, making sure you don't have any problems with your baggage when you check it in is a good start. Airlines have a number of instructions to ensure that your baggage is checked in correctly.

AdopteUnParking's car park partners will do everything they can to make your airport transfer as easy as possible, luggage included. All our partners will help you load and unload your luggage from the car park of your choice to the airport. Our carefully selected car parksguarantee the your car's safety during your stay. On your return, a shuttle or valet will be available to take you back to your vehicle and help you with your luggage again.

Limited weight and size

As every good traveller knows, luggage has its own special characteristics. weight and height limits. In general, when you travel in economy class, the airlines set a maximum fare of 23kg maximum weight and 158cm maximum height of baggage. If you are travelling in Business class, the weight and number of baggage items are greater, and you can have up to 3 baggage items weighing 32kg. However, the size remains at the same limit, i.e. 158cm.

If you need to carry more than the authorised limit, airlines can, for an additional fee, offer you the following options depending on your needs and the aircraft's capacity to carry more than. If this option is essential for you, you will need to contact your airline at least 24 hours before your flight. It is sometimes possible to make this request directly online, on their website. Our partners such as our partner car parks in Bordeaux do not impose weight limits on your baggage.

Concerning luggage for infantsthe instructions are different. Their suitcases must not exceed the 10kg but you can add a pushchair or car seat.

Baggage security and labelling

Once you're sure you've packed well, we recommend you pack your luggage as follows secure it with a padlockThis will reduce the number of attempted thefts. You'll also need to identify your suitcases indicating your first and last name so that customs can easily identify your baggage. If you forget or lose your baggage, it will be easier to get it back to you.

Le transporting certain objects is strictly forbidden for the safety of everyone and of the various items of equipment. The following objects are prohibited: flammable substances (hairspray, petrol, alcohol, etc.), edged weapons and firearms, corrosive substances, etc. Be careful not to carry any of these objects which could lead to a penalty or even a ban on boarding of the aircraft. To avoid making a mistake and transporting one of these items, our advice is to find out everything you can about this list of items.prohibited items by plane. You can easily find lists on various websites.

What should you do if your luggage is lost or delayed?

Sometimes, during the taking care of your luggage by the companies, incidents can occur. AdopteUnParking gives you the keys to solving this type of situation.

The travel company must be informed

As soon as you notice a problem with your baggage (loss, damage or delay), the first step is to inform the airline you are travelling with. They will then automatically start an investigation at the airport where the problem occurred.

If your baggage has been found, you can collect it from the airport or have it delivered if necessary. In the second case, if your baggage has not been found after 21 days following your landingthe company will consider them lost. In this case, the company will have to compensate you.

If baggage is considered lost

In order to receive compensation for the loss of your baggage, you will need to write a letter to the airline you travelled with, including the various invoices for the items stored in your baggage. If you are unable to provide these invoices, your compensation will be calculated systematically on the following basis the total weight of your luggage, i.e. approximately 20 euros per kilo. Note that the maximum amount of your compensation cannot exceed €1,200, whatever the weight of your empty baggage.

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