Need more information? Don't forget to consult our FAQ which explains how the car park comparator AdoptAParking.
We pride ourselves on the quality of our service. Do you have a problem with your order or your relationship with a car park?
Assistance
If you encounter a problem with your orderIf you have any questions, please contact us using the contact form below, and one of our advisers will help you with your order.
If you encounter a problem during your stay that you feel you need to report, please do not hesitate to contact our support team. We are constantly striving to improve the experience of users of our service with car parks.
Contact details
- Customer assistance timetable 9am-6pm - Mon-Fri
- E-mail travel assistance (customers) : [email protected]
- Opening hours for car park assistance (professionals) 9am-6pm - Mon-Fri
- E-mail assistance car parks (professionals) : [email protected]
Dedicated teams
Our teams are at your disposal for any assistance. If you are a car park, please make sure you contact the technical support dedicated to professionals.
For your visit to our site
Our advisers will be able to help you with any problem relating to an order you have placed, for example if you can no longer find your invoice or if you wish to change the dates of your reservation. If you encounter any problem with the car park, we will contact you by telephone and deal with the problem with the utmost seriousness and urgency. Our aim is to offer you the best possible experience not only on our site, but also with the selected partners with whom you will be dropping off your vehicle.
But also for your relationship with car parks
Our team is dedicated to making our website as user-friendly and efficient as possible, but it is also dedicated to helping our customers make the most of their experience. As we make clear throughout our website, our aim is to offer you "The best car park, at the best price".
Our team is also available if you have any problems ordering from our site.
- Customer assistance timetable 9am-6pm - Mon-Fri
- E-mail travel assistance (customers) : [email protected]
- Opening hours for car park assistance (professionals) 9am-6pm - Mon-Fri
- E-mail assistance car parks (professionals) : [email protected]
Don't forget to consult our FAQ, which can answer many of your questions: FAQ AdopteUnParking