A question about the car parks and services offered by AdopteUnParking.com :
After completing your search for a parking space by location and date you will be taken to a page showing available car parks.
Some information is provided for each car park, along with the tariffs.
Click on the "more information" button to see photos of the car park in question and obtain further information. These include airport shuttle service, valet parking, opening and closing times, as well as optional services such as electric recharging, car washes and technical inspections offered by each car park (not all car parks offer all these options).
Enter your departure city, airport, station or port and your dates. and click on search.
The available car parks will appear, along with the rate for the dates and duration of your parking.
All you have to do is choose your ideal car park!
If the information for the car park you have chosen indicates «free shuttle or complimentary shuttle» this means :
- that the chosen car park has shuttle buses which will drop you off free of charge (up to 4 passengers) and your luggage at your place of departure (for example, in front of your departure hall at Mérignac airport).
- on your return, a shuttle will pick you up and drop you off directly at the car park you have selected.
If the information for the car park you have chosen mentions "valet parking this means that you will have meet a valet in front of your departure hall (for example at Roissy).
After carrying out an inspection of your vehicle, valet parking will park it for you in the car park of your choice.
On your return, your valet will be waiting outside your arrival hall to return your vehicle.
Valet parking saves you time and makes you more comfortable.
A question about your booking :
In the event of cancellation :
* If you have taken out Premium cancellation insurance: your booking will be refunded. to your bank account, if we are notified at least 2 hours before your scheduled arrival time at the car park or appointment with your valet. The amount refunded will be equal to the total amount of your reservation minus the cancellation insurance fee.
* If you have not taken out cancellation insurance You will be credited to your AdopteUnParking.com account if we are notified at least 24 hours before your scheduled arrival time at the car park or appointment with your valet. You can use this credit when you make your next reservation.
If you wish to cancel your booking:
* Make your request directly to your account in "cancellation request", you fill in the request and your cancellation will be processed quickly.
* If you do not have an account, directly by e-mail to [email protected]Please indicate your booking number, your first and last name and your travel dates. Your request will be processed rapidly.
Once your order is complete, just before validating your basket, you will be offered Premium cancellation insurance.
Cancellation or modification is free for all our users and will be credited to your AdopteUnParking account.
Not at all! Simply select "I don't know my timetable" from the drop-down menu when booking.
Once your car park reservation is complete and your order validated, you will receive the car park's contact details.
You can then notify the car park directly as soon as you have your definitive times.
Once your car park reservation is complete and your order validated, you will receive the car park's contact details.
You can then notify the car park directly to make the changes.
Yes, it's possible, but all you need to do is contact our support department which will cancel and reimburse your old booking subject to a new booking at the rates in force at the time of the order.
As soon as your online payment has been validated, you will receive your summary voucher by e-mail, which you must present on the day of your arrival at the car park, as well as the invoice by e-mail.
Never mind, just log in to your account and you'll be able to download the e-mail directly to your online account.
If you do not have an account, please contact support at [email protected], giving your first and last name and your e-mail address.
You can also discuss this with us in our online chat.
That's right, you can reserve several parking spaces for several vehicles at the same time, and even over different periods. You will find all your bookings with dates, times and vehicles in your basket. All you have to do is confirm it and pay the total amount.
A question about rates and payment methods:
Like the airlines, the rates offered by our partner car parks vary according to the season.
To get the best price, we advise you to book your place as early as possible.
Master Card / Visa / CB but not American Express.
Exactly, our bank : Banque Populaire secures your online payment on our website AdopteUnParking.com.
A question about your personal space :
Remember to check that the e-mail address that you enter is the same as the one you registered with when you made your booking.
Go to this page and enter your e-mail address, then follow the instructions to generate a new password.
Of course, you will find all your bookings and invoices in your online space.
When you make your first purchase, you will need to fill in your personal details.
If you have created a customer account, they will be automatically retrieved. when you place your next order, saving you precious time.